Return & Exchange Policy

 

 DROPSHIPPING :

How Does It Work?

You must first be a registered wholesale customer, having filled out and returned our wholesale acceptance form and have been notified that we have it on file and have activated your account.

Your customer places an order with you

You duplicate the order on our website

We ship directly to your customer.

Package shipped via our drop shipping program are typical shipped by USPS, though larger orders tend to shipped via UPS/ FedEx. We will use the least expensive methods we have available to ship your order. 

You are responsible for any shipments that are denied by customers. Also, please note that customers are liable for any duty charges.

$3 drop ship handling fee per order.

Note that Montana West does not guarantee items in stock.

 

Exchange & Returns

Note that you will be responsible for all exchanges, returns and refunds for your customer.

You may ask your customer to ship the item to you, and then you ship to us to receive in store credit.

Store credit ONLY!

Returns must be made within 3 days.

  

How To Apply

1. Create a wholesale account with us.

2. Please call us or email us so that we can change you to drop ship customer group.

       Phone: 832-387-3211 

       E-mail: sales@montanawesthouston.com

 

How To Get Images From our Website

1. Right Click on small images and save it.

2. Drag small images directly to your descktop or folders.